Support

Help Desk: Get Help When You Need It Most

While remote monitoring and routine maintenance can catch most IT issues, sometimes there is still a need for more immediate support. Our helpdesk technicians are available via phone to provide network and system support when you need it most: when it happens.

No more 800# calls to low-level technicians in faraway lands. When you have a question, we’re in your time zone and readily available to provide desktop, server or network support via phone during standard business hours.

Training: Some Instruction Required

With the popularity of Microsoft® Office applications (along with their comfortable GUI) comes the expectation that users can demonstrate proficiency on new applications out of the box. Sometimes getting beyond the amateur phase, especially if you have requirements that are unique to your business or industry, may require advanced instruction.

On-site, off-site and CBT instruction can be provided for individuals or small groups covering everything from operating and accounting system basics to advanced Microsoft Office application features. Custom training classes about individual systems and process may also be developed at your request.