The Value Behind a Managed Services Program
Retaining an MSP helps ensure that you have knowledge about your business. If yours is a technology-based business – one where you use technology to earn money – you need to know what that technology is doing for you.
If you’re not using the best sources to manage your IT infrastructure, you can’t expect to get the best return on your IT investment. That is what the reporting, monitoring and maintenance provide for you.
With a managed IT services agreement, we can remotely monitor your systems to help circumvent problems before they happen thereby reducing your downtime and keeping you working. When and if problems do arise, we will know about them and start the repair process possibly before you even realize you have a problem.
We’re not only visionaries, we’re caretakers. In addition to monitoring your network and systems for usage, throughput and stress, we apply system and server upgrades as they are provided by the software and hardware manufacturers. Patch applications happen in the background so you don’t lose valuable productive time during your work day and help ensure you get the maximum ROI from your software investment while improving application compatibility and network security.
A managed IT service provider costs less than a full-time in-house resource and is much more responsive than a brake-fix technician. Average services cost as little as $32 per user per day depending on your environment.
Further a managed services provider can allow organizations to downsize their IT staff instead of hiring a full-time tech and having to pay benefits. For organizations that are large enough to merit an internal IT staff, a managed services agreement will allow them to put their full-time resource back to work doing planning and new projects while we handle maintenance and support.